Reviews

We ask our customers to review us at the end of the process, we never ask for reviews at the start and we never incentivise or reward our reviewers.

This means that our reviews give you a complete picture of our service from start to finish.

Here is what some of our customers have written about us over the past 12 months.

We would like to acknowledge the exceptional service that we received during the entire Mortgage process. Ben Onley,s professionalism and knowledge of the industry was impressive and truly appreciated. In the past, we have had experience with several others Banks/Lenders and have found the process frustrating and tedious. Ben went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. We have and will continue to recommend him in the future.”Regards Gary & Cindy Morrell
Gary Morrell
Gary M.
10:43 22 Jan 19
I found about Glow Mortgages online and read the reviews about them, just like you are doing now. I tried the online forms on the website but it was not very user friendly so I abandoned it and emailed Glow Mortgages. Ben replied and was very helpful, resourceful and worked out all the options patiently with us. I sent attachments by email rather than the website but always received formal documents through the website. Ben replies to emails promptly it would feel like you were in a chat room. I did not have any need to phone them because things worked so smoothly you had no real reason to call. I did speak with Ben once just to ascertain he was real :). The service is unbelievably good! Everything with Glow mortgages was speedily done, they will check on you to deliver requested documents if you forgot or keep you updated on the process. They work odd hours and always kept you updated on what to do next. They made sure we have all the papers required no matter what the situation could be with the lender, we got a very good deal in the end and could't be any happier. I will definitely be using Glow mortgages again in the future.
Sylvester O.
Sylvester O.
07:00 08 Mar 19
Glow Mortgage were excellent. My advisor, Ben Olney, was so respsonsive no matter the time of day, offered great advice and guided me through each part of the process step by step. Everything is done online, is quick and easy. Highly, highly recommend. Very happy with the service provided!
Kirby Anderson
Kirby A.
15:32 30 Oct 18
A slick, efficient and fast service.At first I was very apprehensive about using a faceless online service for the most valuable transaction of my life but after doing some due diligence and chatting with Ben online, who provided his credentials, I took the plunge and was impressed with how smoothly the whole process was executed.I would happily use again and recommend Glow to others.
Nilesh Parmar
Nilesh P.
06:38 07 Aug 18
Ben has been amazing from start to finish. He has been so speedy with his replies and keep in touch with me the whole way through my house buying journey. He’s always on hand to help at any time of day, any day of the week. He’s offered so much advice to help me through the process, as a new buyer I found this very helpful. He has kept on top of things and kept me in the know throughout. I have felt 100% confident and comfortable with his services and would recommend to anyone looking for a mortgage broker. The fact that everything is digital is amazing too! Saves so much time and is the way forward.
Danielle Smith
Danielle S.
19:22 30 Aug 18