What is a Cookie?

A cookie is a very small text file that stores information on your computer when you visit a website. This allows us to help us improve our service to you and other customers. Some of these cookies are essential, while others help us to provide support by monitoring the traffic flow and clicks on our website.


Necessary Cookies

Necessary cookies are strictly necessary for the operation, functionality and security of our website. They enable core functionality and allow us to keep a record of our previous conversations and engagements in order to progress your mortgage application.

The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. If you carry out this action, our website features and pages may not load correctly, links will not function as intended and previously saved conversation history will not be available by default.


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Analytical Cookies

We use analytical cookies to track and monitor your actions on our website in order to offer live web support, we consider this a legitimate interest.

Google software will save an analytical cookie to your computers hard drive in order to track and monitor your engagement and usage of the website. You can read Google’s privacy policy here for further information http://www.google.com/privacy


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What are my choices regarding cookies?

You may withdraw your consent at any time by instructing your web browser to delete or refuse cookies, please visit the help pages of your web browser for further details on how to do this.

Warning: If you delete cookies via your web browser you might not be able to use all of the features we offer, this website will not display properly and many of our online services will not be accessible. You will not be able to store your preferences and previously saved conversation history will not be available by default on your computer.


Where can I find out more information about cookies?

You can learn more about cookies by visiting the following third-party websites:

ICO: https://ico.org.uk/for-the-public/
EU General Data Protection Regulation (GDPR) https://www.eugdpr.org/

AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/


Where can I find your full Privacy Policy and Terms of Use?

Privacy Policy: https://glow.mortgage/privacy

Terms of Use: https://glow.mortgage/terms-of-use/


Last Updated: 24th May 2018